Terri Hay

Terri Hay is currently a Vice President at Policy Research Associates (PRA). As Vice President, she maintains a substantive role on the projects she oversees and works closely with the President and Project Directors to ensure personnel, budgets, deliverables, and timelines are aligned. During her 23 years with PRA, Ms. Hay has provided management and oversight for projects focused on service members, Veterans and military families; wellness, including workplace wellness; homelessness and housing; systems transformation; and employment. Ms. Hay is the Co-Project Director for SAMHSA’s Service Members, Veterans and their Families Technical Assistance (SMVF TA) Center responsible for the overall coordination and oversight for all TA planning and delivery, including virtual and in-person events such as webinars, learning communities, site visits, Policy Academies and conferences. She was previously the Project Director of the Program to Achieve Wellness (PAW), a program within SAMHSA’s Wellness Initiative providing TA to the field to support the integration of wellness into recovery-oriented services and systems. She has also acted as the Project Director for two SAMHSA-funded projects focused on workplace wellness, Emotional Wellness and Mental Health in the Workplace Expert Panel and Expanding the Adoption of Workplace Mental Health Approaches. Her homelessness work included the VA-funded HUD-VASH training program, the National Center on Homelessness and Mental Illness and the SSI/SSDI Outreach, Access and Recovery (SOAR) TA Center. Ms. Hay’s systems transformation work includes leading the TA tasks within SAMHSA’S GAINS Center for Behavioral Health and Justice Transformation focused on the Mental Health Transformation State Incentive Grant (MHTSIG) program, the Mental Health Transformation Grant (MHTG) program and the Transforming Lives through Supported Employment Program (SEP). Prior to coming to PRA, Ms. Hay was a Project Coordinator at the Center for the Studies of Issues in Public Mental Health at the Nathan S. Kline Institute for Psychiatric Research. She coordinated an ethnographic field study of Westchester County’s homeless service system, as well as two SAMHSA-funded research grants focused on supported housing and homeless families. Early in her career, Ms. Hay worked in inpatient psychiatric hospitals with both adults and adolescents prompting her to look for opportunities to help transform behavioral health service systems to recovery-oriented systems of care.